How can I correct my phone number or profile data?

Start in Profile > Personal Data for simple edits. If the phone number is linked to payment records, email privacy@pilarjepe.club and complete one ownership check before we change it.

Who should I contact about a privacy concern?

Use live chat from 09:00-23:00 WIB for account-linked questions, or email privacy@pilarjepe.club for data access, correction or deletion. WhatsApp can help if you cannot log in.

Reference

Open with Clear Privacy Terms

Privacy Policy at pilarjepe explains what data we use when you open Live Baccarat, The Great Icescape or Counter-Strike 2 and when your wallet uses DANA, OVO, GoPay…

DANA privacy contextOVO wallet recordsGoPay device checksQRIS receipt data

Browse the lobby Read FAQ

Explore How This Policy Applies

pilarjepe Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choice starts before you add funds, because we collect only the account and transaction data needed to run your wallet, keep your login secure, answer support requests and apply local access rules. This policy covers pilarjepe.club, account forms, wallet pages, cookie tools, live chat

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and payment receipts connected to DANA, OVO, GoPay and QRIS. We do not ask for unrelated documents in the lobby. When an account step needs extra checking, such as a withdrawal name match or a device mismatch, we record the reason, the time and the staff
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queue that handled it. Access and eligibility depend on local law and are available only where local law permits. By continuing, you accept that some records must be kept for settlement, security checks and dispute handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Start a Privacy Request

Privacy requests should reach the team that can read account logs, not a general inbox. We handle data access, correction and deletion questions from 09:00 to 23:00 WIB through live chat, email and WhatsApp. Include your account ID, registered phone number and the payment rail involved, such as QRIS or GoPay, so we can match the request without asking you to repeat private details.

Team online

Live chat privacy queue

Use live chat after login and choose Account Privacy. We can see your account ID, recent device stamp and open ticket time, so do not paste wallet passwords or QRIS screenshots unless asked.

Email privacy desk

Send requests to [email protected] with your registered phone number and the change you want. We answer during 09:00-23:00 WIB and may ask one account step to verify ownership.

WhatsApp account check

WhatsApp support is useful when you cannot enter the lobby. Share your account ID, device type and payment rail only; our team will move deeper data requests back to email.

DATA CONTROLS

Check Account Data Controls

We wrote this Privacy Policy around the account paths you actually use: Profile, Wallet, Security and Support.

Account data we collect

We collect your login name, phone number, device stamp, IP range and wallet activity. Game activity such as Live Baccarat rounds or Crash Games sessions is logged to settle account records and service disputes.

Payment privacy handling

DANA, OVO, GoPay and QRIS entries are stored as wallet references, receipt times and status codes. We do not need your app PIN, and support will not ask for it.

Cookie choices

Cookies help keep you logged in, remember language settings and spot repeated failed access attempts. You can clear them in your browser, but you may need to verify the device again.

Login security

Go to Account > Security > Login Devices to see recent device activity. If a device looks wrong, contact live chat and we will help secure the account before wallet changes continue.

Retention period

Some data is kept while your account is active and for a reasonable period after closure. Payment and dispute records may remain longer where settlement checks, fraud prevention or local rules require it.

Correction requests

Use Profile > Personal Data for simple updates, or email us if wallet records need checking. We may ask for one verified account step before changing phone or payment-linked details.

Browse Privacy Questions Before Joining

These answers focus on the privacy choices you may check before opening an account. We cover what data is collected, why payment records exist, how device checks work and how you can contact us. If your question involves a live account, include your account ID so we can answer without exposing details to the wrong person.

We collect the details needed to create and protect your account: login name, phone number, password record, device stamp and IP range. Wallet activity is added only when you use DANA, OVO, GoPay or QRIS.

Game records help us settle account balances and handle disputes. If you open Fishing God, Super Bingo or Live Baccarat, we log the session time, account ID and result record, not unrelated personal content.

No. We use your data to run the account, process wallet records, protect logins and answer support requests. Sharing is limited to service providers needed for payments, security checks or lawful requests.

Start in Profile > Personal Data for simple edits. If the phone number is linked to payment records, email [email protected] and complete one ownership check before we change it.

Yes, you can request deletion through email or live chat. Some wallet, dispute or security records may need to remain for settlement checks, fraud prevention or legal reasons tied to your account.

Our cookies are used for login state, language choice, fraud checks and security alerts on our pages. You can clear browser cookies, but a new login may trigger a device verification step.

Use live chat from 09:00-23:00 WIB for account-linked questions, or email [email protected] for data access, correction or deletion. WhatsApp can help if you cannot log in.

Open with Clear Privacy Terms

Start a Privacy Request

Live chat privacy queue

Email privacy desk

WhatsApp account check

Check Account Data Controls

Account data we collect

Payment privacy handling

Cookie choices

Login security

Retention period

Correction requests

Browse Privacy Questions Before Joining

01 What data does pilarjepe collect when I create an account?

02 Why does the Privacy Policy mention game activity?

03 Does pilarjepe sell my personal data?

04 How can I correct my phone number or profile data?

05 Can I ask for my account data to be deleted?

06 Do cookies track me after I leave pilarjepe.club?

07 Who should I contact about a privacy concern?

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